General Terms and Conditions
These General Terms and Conditions apply to all Wash Dry & Fold services (including without limitations those services for consumers and commercial accounts).
Definitions: “We”, “us” and “our” mean Hu W. Corp, Inc., t/d/b/a Riverpoint Laundry, and “You” and “your” means our customer (all regardless of whether the initial letter is capitalized). “Wash dry fold services” or “wash dry fold service” (regardless of whether any one or more initial letter is capitalized) collectively mean any and all services whereby We do any part or all of the laundry work for a customer, including without limitation student plans, consumer wash dry fold services and commercial laundry services. “Drop off” is shorthand for the event by which You get Your laundry to Us, whether it is dropped off to Us or we pick it up from you or otherwise. “Clothes” and “Laundry” are general terms referring to all types of items, including without limitation clothing, linens and specialty items.
(Please let us begin by recommending a few things for you to do, to make our service better for you: 1. We ask that you check your pockets before bringing the laundry to us! 2. We ask that you sort your laundry into lights and darks, and 3. We ask you bring your laundry to us in a bag, not in a basket. 4. We also ask that if you have items at the end of its useful life, that you discard it rather than including them with your laundry. Thank you, and now for Terms and Conditions!)
Damaged/Missing Items: We don’t inventory or count your laundry items. Although our normal procedure is to check pockets before loading your wash into the washers, in no case are we responsible for loss of or damage to any items left in your laundry (for example money, jewelry or anything else). You agree not to leave those things in your laundry. We may refuse to clean any laundry item (but if we do clean it we’re not accepting liability that we have disclaimed).
Weight: For any laundry that is paid by weight, the applicable weight for payment is the weight at drop off. If we are not able to weigh at drop-off, we have the right to charge based on our estimate of weight based on weight at pickup or otherwise.
Stains: We do not guarantee the removal of stains.
Reasonable Efforts: In legal terms, we will use “reasonable efforts” to clean your laundry well. We really care about your clothes, but you know that in rare instances things get lost or damaged…even when Mom does the wash! So we are not responsible for missing, damaged, discolored, or shrunk items, or for color bleed. If something bad like this happens, we will always try to work with you, because we care. To increase the likelihood of satisfaction if you do have a problem, all claims must be made within 24 hours after receiving your clothing. Ultimately, however, if something is lost or damaged in any way (regardless of type or cost) we do not accept legal liability.
Comforters: Comforters and similar bedding are especially prone to damage and do not always fully dry. Without limiting the generality of the damage disclaimers elsewhere in these Terms and Conditions, you agree that Riverpoint Laundry is not responsible for damage to such items, and that such items still may be damp when service is complete.
Pricing: While We are conscientious of the importance of price stability, We reserve the right to increase or otherwise change the price(s) our Wash Dry Fold services at any time. The only exception is for Student Plans already under a signed contract, for the Plan contract term not to extend beyond the current school year. No advance notice is required for increases or other changes in Our price(s).
Warranties & Limitation of Liability: WE HAVE NOT MADE ANY (AND WE MAKE NO) REPRESENTATIONS OR WARRANTIES, DIRECT OR INDIRECT, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR EXEMPLARY DAMAGES RELATED TO THESE TERMS AND CONDITIONS OR ANY SERVICE PROVIDED TO YOU OR NOT PROVIDED TO YOU. THIS LIMITATION OF LIABILITY SHALL APPLY WHETHER ANY CLAIM IS BASED UPON BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, PRINCIPLES OF INDEMNITY OR CONTRIBUTION, THE FAILURE OF ANY LIMITED OR EXCLUSIVE REMEDY TO ACHIEVE ITS ESSENTIAL PURPOSE OR OTHERWISE.
Venue and Choice of Law: The relationship between you and us is governed by and shall be construed in accordance with the law of the State of Illinois without regard to its conflicts of law provisions. You and we consent and agree that any legal proceedings related to our relationship shall be brought and maintained in a court of competent jurisdiction located in or with express federal jurisdiction over Cook County, Illinois, and you and we agree that jurisdiction and venue for any such proceedings shall rely exclusively within the courts of the State of Illinois.
Attorney’s Fees: You agree that if we are sued pertaining to (a) any item(s) that is(are) missing, damage, discolored, shrunk or color bled, (b) item(s) that you or someone else claims you did not own or have the right to deliver to us, (c) Our termination of wash dry fold services to You for any reason or no reason, or (d) related to Our increasing the price of wash dry fold services, then to the extent permitted by law you will reimburse us for the cost of our reasonable attorney’s fees. Furthermore, if we consult an attorney or collection agency for the collection of any sums due from You, You, whether or not proceedings are instituted, shall reimburse Us for the reasonable fees for legal counsel and court costs, if any, incurred by Us.
Paragraph Headings: The paragraph headings are only for convenience and shall not be deemed to limit or define the contents of the paragraph.
Severability: If any provision of these Terms and Conditions or the application thereof to any person or circumstance is held invalid or unenforceable to any extent, the remainder of these Terms and Conditions and the application of that provision to other persons or circumstances is not affected thereby and that provision shall be enforced to the greatest extent permitted by law.
No Changes: No employee or agent of Riverpoint Laundry is authorized to change anything in these Terms and Conditions, except in a written agreement signed by the President or Vice President of Riverpoint Laundry. Any other attempted or purported change shall not be binding on Us.
Entire Agreement: These Terms and Conditions constitute the entire agreement between the Parties with respect to this subject matter and supersedes all previous or contemporaneous statements, representations, understandings, negotiations, discussions and writings between the Parties with respect to this subject matter and cannot be modified except by a written instrument signed by the Parties.
Benefits of these Terms and Conditions: You acknowledge that were we unable to rely upon the benefits of these Terms and Conditions, that we would have to price our Student Plans and Wash Dry Fold Services at a significantly higher price point.
Wash, Dry, Fold Service
These Wash, Dry, Fold Terms and Conditions apply to all Wash Dry Fold services (including without limitation consumer and commercial account services). The General Terms and Conditions set forth above also apply.
We care about your laundry and are happy to provide wash dry fold services to you!
We offer you our wash dry fold services subject to your compliance with and acceptance of the Terms and Conditions set forth below. Your use of the wash dry fold services indicates your agreement to be bound by the Terms and Conditions contained herein and the General Terms and Conditions. Please read them carefully and if you do not so agree, please do not use our services. These Terms and Conditions are subject to change without notice at any time, at our sole discretion.
Permission to Communicate: You recognize that we are entering into a business relationship. You hereby consents to us phoning, faxing, e-mailing, texting and using social media (whether or not any such number, address or media is solely Yours or belongs in whole or part to a third party) to communicate with You about: (a) pick-up and delivery, (b) marketing and/or other business-related communications (including automated calls or texts) and (c) any and all other purposes related to our business relationship or permitted by law. You agree and understand that with texting, standard message and data rates may apply.
Termination of Service: While we love our customers and hope all our business relationships last forever, we reserve the right to terminate our business relationship with, and our services to, You at any time and for any reason or no reason. We will give reasonable notice of termination, if the circumstances permit, but we are not obligated to give You such notice. If We have your clothing in our possession at time of termination, we will make reasonable attempts to return it to You or permit you to pick it up from Us.
Payment: Payment for wash dry fold services is requested at drop off. Unless other arrangements have been agreed upon in writing, payment must always be made before your laundry is returned to you. If we invoice you, you agree to pay interest on unpaid balances at rates and amounts set forth from time to time in invoices and statements, together with attorney’s fees as set forth above.
Ownership of Your Laundry: You agree that the only laundry you will ever drop off to us will be items you own or are authorized to drop off to us.
Assignment: You may not assign your rights under these terms and conditions, or at law or equity, to any other person or entity.
Thank you for choosing Riverpoint Laundry!
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